Frequently Asked Questions

Find answers to common questions about Deckorators products, installation, and more.

Decking
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Cladding
Lighting
Post Caps
Postcovers
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Landscape Rocks

Decking

Your guide to understanding deck installation, maintenance and features.

What is Deckorators composite decking made of?

Our patented Surestone™ Technology found in Voyage and Vault mineral-based composite (MBC) decking delivers the industry’s best strength-to-weight ratio and has virtually no thermal expansion or contraction. This same technology can also be found in our Picture Frame deck board and porch flooring. It’s powerful and stable, it doesn’t absorb moisture, and the durable polymer cap stock won’t stain or fade. Since its creation in 2007, Surestone™ technology has perfected the substrate found in Deckorators® Voyage and Vault decking. This unique process starts with a mixture of polypropylene and calcium carbonate that's pull-extruded for cavitation. Cavitation creates tiny air pockets that keep the boards lightweight but with a fiber-like structure similar to wood, giving it unmatched strength.

Deckorators Vista and Venture composite decking lines are made of wood and plastic and are co-extruded with a durable polyethylene top layer for ultra-low-maintenance performance.
Can Deckorators Decking be used for planters or as edging?

Yes, Deckorators Voyage and Vault decking, as well as Picture Frame Board, can be installed in or in contact with the ground or water. Our mineral-based composite (MBC) decking is upheld with our new 50-year Structural Warranty and made with patented Surestone™ Technology, which has the industry's best strength-to-weight ratio. These boards are powerful, are stable and don't absorb moisture.
What’s the benefit of using Deckorators grooved decking instead of standard composite decking?

Deckorators grooved decking comes with a pre-machined 5/32" groove along the sides of the board to accommodate the Stowaway™ hidden fastener. This hidden fastener was designed to properly space the boards at a ¼" and allow for the expansion and contraction on the length and width that naturally occurs on composites. The screws provided with the hidden fasteners have black painted heads to greatly reduce the potential glare caused by the sun, keeping the fasteners truly hidden.
What joist spans should I use for my deck when using Deckorators decking?

In residential applications, Deckorators decking should be installed on joists spaced 16" on-center when the boards are running perpendicular to the support joists. Decking boards running on a diagonal pattern should be installed on joists spaced 12" on-center. Contact the Deckorators customer service team at 800-556-8449 for commercial applications. For more details, refer to the installation instructions.

 We recommend using ProWood® professional-grade treated lumber when building the understructure for your deck. ProWood pressure-treated lumber is made for ground contact and backed by a Lifetime Limited Warranty against termite infestation and rot.
Can Deckorators composite decking be cleaned with a power washer?

Power washers can be used to clean Deckorators decking products; however, a fan-tip nozzle should be used on the lowest setting.

 
Can I use the Sleeper System with any type of decking or are there specific requirements?

The Rooftop Sleeper System is compatible only with Deckorators decking or porch flooring that features Deckorators Surestone™ technology. This includes products such as Voyage, Vault, and Porch Flooring. Please ensure you use compatible decking materials to get the best results and maintain the integrity of your deck.
How does the Sleeper System address water and moisture issues on ground-level and rooftop decks?

The Deckorators Sleeper System addresses water management and air circulation challenges by allowing for proper drainage and ventilation. This design helps protect deck boards from damage caused by moisture build-up, ensuring the longevity of your deck.
What is the purpose of the Sleeper System, and where can it be used?

The Deckorators Sleeper System is designed to create additional outdoor living space, especially on concrete slabs or rooftops. It provides a solution for converting these spaces into functional and attractive outdoor areas.
Can Deckorators products be used in contact with water or the ground?

Yes, Deckorators Voyage and Vault decking, as well as Picture Frame deck board, can be installed in or in contact with the ground or water. Our mineral-based composite (MBC) decking is upheld with our 50-year Structural Warranty and made with patented Surestone™ Technology, which has the industry's best strength-to-weight ratio. These boards are powerful, are stable, and don't absorb moisture.
Where can I buy Deckorators decking and how much does it cost?

The complete Deckorators line is available at retail lumber yards, at home centers, and through distributors. For more information, visit our Where to Buy page or call 800-556-8449. It’s competitively priced in comparison to premium grades of wood decking and costs less than other high-end composite decking materials.
Is your decking slip-resistant?

Voyage decking provides enhanced traction for increased slip resistance. This capped deck board has been tested in wet conditions under the AS/NXS 4586-2013 standard by an independent third-party lab; decking boards were tested on 9/24/18–9/25/18.
Does Deckorators composite decking fade?

Deckorators Voyage and Vault decking have a stain- and fade-resistant cap stock and are backed by the industry's best warranty: 50-year Structural, 25-year Stain & Fade, and 25-year Removal & Replacement.
Will my composite decking get hot on a sunny day?

On a hot, sunny day, composite decking, regardless of brand, may retain heat and feel hot to the touch. This is similar to most other outdoor surfaces such as concrete, wood decking, or beach sand. On such days, individuals are encouraged to cool surfaces with water or wear appropriate footwear.
Is static electricity an issue with composite decking?

While all synthetic decking can be subject to static electricity, experiencing static to the point of getting a shock on new composite decking is rare. There’s no chemical way to reduce static on a deck. As time passes, exposure to the weather will reduce the likelihood of experiencing a static discharge.
Can I place an outdoor area rug on my composite decking?

Due to heat/sun exposure, area rugs with rubber or vinyl backings can leave residue on the capped decking surface that may not be easily removable. Woven synthetic-fiber indoor/out area rugs without backings also tend to wick water between the rug and the decking. Any dirt under the area rug should be cleaned with mild soap and water. Moving the rug periodically to avoid shadow lines is recommended.
Is Deckorators decking fire-rated?

Yes, Deckorators decking retains a Class C fire rating, which is the same class as many species of natural wood. Deckorators Vista fire-rated decking retains a Class B fire rating. This is available via special order and may require an extended lead time.
Is there a compatible hidden fastener system?

Our Deckorators grooved-edge deck boards work perfectly with Deckorators StealthLock™ Universal Deck Clips, providing a fastener-free look. These fasteners install between the grooved edges of deck boards, which eliminates the need for pre-drilling, automatically spaces deck boards with the appropriate gap, and makes installation quick and easy.

If traditional fastening through the top of the decking is preferred but a fastener-free appearance is still desired, Pro fastening systems are the fastest, easiest way to hide deck screw heads on stairs, on perimeter boards, or when replacing a deck board. For more information, view our Compatible Deck Fastener Information Sheet.
Does Deckorators decking require gapping between boards?

Yes, all Deckorators® decking requires consistent spacing between boards to allow for water runoff. However, the specific gapping requirements vary by product line due to differences in thermal expansion and contraction.

For Voyage Decking, Vault Decking, and Porch Flooring: Our patented Surestone™ Technology minimizes thermal expansion and contraction (approximately ¼" over a 20' board in extreme temperatures). This means end gapping is less critical, but consistent spacing is still recommended. Please refer to each product line's installation instructions for precise gapping guidelines.

For Vista and Venture Decking: Gapping at the ends and between boards is necessary to accommodate expansion and contraction. At the ends of the deck boards, allow a minimum of a 1/16" gap for every 20°F difference between the installation temperature and the hottest temperature expected. Additionally, allow a 1/4" gap between the deck boards and between all decking and any permanent structure or post for water runoff. Please refer to each product line's installation instructions for detailed gapping requirements based on the installation temperature.
What type of fasteners and nails are recommended with Deckorators decking?

Major fastener manufacturers produce screws made specifically for composite decking. The use of these screws will reduce the amount of pre-drilling and countersinking required. For ease of installation, we recommend using 2½" corrosion-resistant composite wood deck screws. These screws help minimize the common “mushroom” effect that sometimes occurs when using standard fasteners. We recommend the StealthLock™ Universal Deck Clips. We recommend using broad-head stainless steel 2" nails with Fastendry. If traditional fastening through the top of the decking is preferred but a fastener-free appearance is still desired, Pro fastening systems are the fastest, easiest way to hide deck screw heads on stairs, on perimeter boards, or when replacing a deck board. For more information, refer to the installation instructions.
Does Deckorators composite decking meet building code requirements?

Deckorators Surestone™ Technology decking has been evaluated by an independent third-party evaluation report writer known as Intertek to be code-compliant under Intertek’s CCRR-0195 Evaluation Report. See report for complete details. For projects in Canada, please refer to NRC-CNRC Evaluation Report CCMC 14092-R.

Deckorators traditional composite (WPC) decking, manufactured by UFP Ventures II, Inc., has been evaluated by an independent third-party evaluation report writer as code-compliant under Building Product Evaluation Report BPER-100. See report for complete details. For projects in Canada, please refer to NRC-CNRC Evaluation Report CCMC 13378-R.
How much space is recommended for proper ventilation underneath a deck?

A clear 2" space between the bottom edge of the joists and the grade is recommended to allow proper ventilation. We recommend using ProWood®  professional-grade treated lumber when building the understructure for your deck. ProWood pressure-treated lumber is made for ground contact and backed by a Lifetime Limited Warranty against termite infestation and rot.
Do you recommend pre-drilling and countersinking when fastening Deckorators decking?

Pre-drilling and countersinking prior to driving screws achieves the best results for ease of fastening and the appearance of the finished project. Because wood decking is not as dense as Deckorators, screws driven into wood decking crush the wood fiber and self-countersink. Screws driven into Deckorators displace the material, causing it to mushroom around the screw head. Most consumers do not like the resulting appearance using this installation method. If using ordinary coarse-thread deck screws, pre-drilling a pilot hole and countersinking prior to driving screws achieves the best results. For more information, refer to the installation instructions or call 800-556-8449.
Can I use a nail gun to install Deckorators composite decking?

We do not recommend using nails or a nailer when installing Deckorators composite decking. The material is very dense, and getting nails to penetrate to a proper depth without bending can be a challenge. A bigger issue concerns the fastening on the end of the boards. We recommend that all holes be pre-drilled to help reduce mushrooming. Also, it’s necessary to pre-drill the end of the boards to avoid splitting. When using nails or a nailer, the concern is that the ends would not be pre-drilled and possibly lead to cracking and splitting.
What glue works well with Deckorators composite decking?

Glue is a supplemental adhesive and should never replace a fastener, especially in structural applications. Heavy-duty construction adhesive can be used, but we recommend testing on a small portion of your deck before using the adhesive throughout your whole application.
Do I need special tools to install Deckorators decking?

Conventional tools for cutting, drilling, and nailing can be used with Deckorators decking. We recommend using a sharp carbide-tipped saw blade for cutting. For your safety, remember to wear protective clothing and safety glasses.
How do varying weather conditions affect Deckorators decking during install?

Deckorators decking performs well in varying weather conditions—especially mineral-based composite, which has the lowest thermal movement of any wood-alternative decking available. During installation, Deckorators decking will contract only slightly in cold weather. In hot weather, it expands. We recommend that the material be on the job site for 48 hours prior to installation to acclimate. Follow the spacing guidelines in the installation instructions to ensure proper room for expansion and contraction.
Can I put Deckorators decking over a concrete patio?

Yes. For this application, we recommend using the Deckorators Sleeper system as support beneath the deck boards in conjunction with our mineral-based composite decking. Arrange the sleepers on the existing patio and install decking.

If using wood-plastic composite, we recommend 2x6 boards standing vertically on edge as support joists over the concrete. Next, fasten the decking to the support joists.

Be sure to allow a ¼" gap between the long edges of the deck boards. Drainage and ventilation are necessary for best product performance. To level the deck, we recommend shims that allow a clear 2" space between the bottom edge of the joists and the concrete. You’ll need to check with your local building code agency on foundation footing requirements. See the installation instructions for full details.
Can Deckorators decking be used for structural applications?

No. While Deckorators decking does provide superior surface integrity and strength, it is not suitable for structural applications. We recommend using ProWood® professional-grade treated lumber when building the understructure for your deck. ProWood pressure-treated lumber is made for ground contact and backed by a Lifetime Limited Warranty against termite infestation and rot.
Can I fasten Deckorators decking over an existing deck, balcony, or porch?

Composite decking is intended to be installed directly to the structural joists. DO NOT fasten to the top of old existing deck planks or balcony and porch floors.
Will Deckorators decking rot, splinter, or decay like wood?

No. Deckorators decking has been tested under accelerated weather conditions and is weather-resistant. Deckorators employs a time-tested technology that provides superior protection against UV degradation and water absorption.
How do I clean my composite deck or rail?

It’s important to keep leaves and other materials that can stain off your deck year-round. Sweep off the deck boards and make sure to clean out the spaces between the boards. We recommend using soap or detergent mixed with water to remove any marks or dirt from your deck boards. Power washers can be used to clean deck boards; however, a fan-tip nozzle should be used on the lowest setting.

How to Clean a Composite Deck: VIDEO
What are snow and ice removal recommendations for Deckorators decking?

Care should be taken when removing snow from your deck to avoid damaging the deck surface. We recommend using a plastic snow shovel without a metal edge. A stiff-bristled push broom can work very well and minimizes lifting. Light snow can also be cleared using a leaf blower. Do not attempt to break up or scrape ice from the deck surface; use ice-melt products when needed. We are not aware of any adverse effects from the temporary use of ice-melting products on Deckorators decking; however, we recommend using an ice-melt product that’s less harsh on the surface. These types of ice-melt products may indicate “safe for pets,” “will not harm concrete,” or “will not kill grass.” Ensure that after the ice and snow melt, you brush off any residual ice melt product.
Will chlorine or other swimming pool chemicals damage Deckorators decking?

While no formal testing has been done, we have not seen or heard of any ill effects from standard pool chemicals.
What’s the difference between Deckorators composite decking and wood?

Deckorators decking combines the look of wood with the durability of plastic. Unlike wood decks, which require continuous maintenance, there’s no need to apply weather protectants or water seal products to Deckorators decking.
Why is composite decking more expensive than treated wood?

Composite decking is more expensive to manufacture. Over time, however, the maintenance, repair, and/or replacement costs associated with wood outweigh the initial investment in Deckorators deck products.
What would you recommend using for the understructure of a deck?

We recommend using ProWood® professional-grade treated lumber when building the understructure for your deck. ProWood pressure-treated lumber is made for ground contact and backed by a Lifetime Limited Warranty against termite infestation and rot.

Railing

Explore installation techniques, styles and maintenance essentials.

Do I need special tools to install Deckorators railing?

Conventional tools for cutting, drilling, and nailing can be used with Deckorators railing. We recommend using a sharp carbide-tipped saw blade for cutting. For your safety, remember to wear protective clothing and safety glasses. Reference the Railing tab on the Installation Instructions page for railing instructions specific to each product line.
When do you need to install a graspable ADA-compliant secondary handrail on a residential deck?

A graspable ADA-compliant secondary handrail is an important component to consider when planning a deck with stairs. So, whether you’re constructing a residential composite deck, lumber deck, or deck made from other decking material, you’re typically required to install a graspable secondary handrail on one side of the deck’s stair railing when there are four or more stair risers present.

Key Residential Stair Handrail Requirements (IRC - International Residential Code):

  • Stairways having four or more risers or rising more than 30" in height (whichever is less) must have at least one grab rail.
  • Handrails with a circular cross-section shall have an outside diameter of at least 1¼" and not greater than 2". If the handrail is not circular, it shall have a perimeter dimension of at least 4" and not greater than 6¼" with a maximum cross-section dimension of 2¼".
  • The grab rail must terminate at the newel post (top and bottom posts).
  • Clear space between a handrail and a wall or other surface shall be a minimum of 1½".
  • The height of the handrails must be installed 34"–38" from the upper surface of the handrail to the surface of the tread. Graspable secondary handrails are increasingly required by building/deck codes across the country.
  • This attractive and highly versatile ADA-compliant handrail is ideal for meeting building codes when required. Made of heavy-gauge aluminum, the system includes five different radius elbows and several styles of returns to meet every possible installation. The railing is available in Textured Black, Textured White, and Weathered Brown to complement a home’s exterior.

As always, check your local building code or ask your building inspector to make sure a secondary handrail is installed when required by law.
How do varying weather conditions affect Deckorators railing during installation?

Deckorators performs well in varying weather conditions. During installation, it will contract only slightly in cold weather. It expands in hot weather. We recommend that the material be on the job site 48 hours prior to installation to acclimate. Reference the Railing tab on the Installation Instructions page for spacing guidelines to ensure proper room for expansion and contraction.
Should I use special tools to install the cable railing?

We recommend a new 5/8" chrome-plated socket to protect the fitting from raw steel. Avoid installing with rusty tools, as they leave rust deposits on the surface of the fittings almost immediately. After installation, it’s critical to clean the system completely with a stainless cleaner and a soft, clean rag to clear the surface from carbon deposits. For more information, refer to the Cable Railing Installation Instructions.
How do I maintain my cable railing?

Use warm water and mild soap when cleaning. Avoid harsh solutions or abrasive cleaning materials, including but not limited to alkaline or acidic cleaners or solutions containing trisodium phosphate, phosphoric acid, hydrochloric acid, hydrofluoric acid, fluorides, or similar compounds. Avoid using power-cleaning tools. Clean the fittings and cable after installation and every six months thereafter.
Do Deckorators railings meet building code requirements?

Deckorators Composite Railing, manufactured by UFP Ventures II, Inc., has been evaluated by an independent third-party evaluation report writer known as Intertek to be code-compliant under Intertek’s CCRR-0171 and CCRR-0335 Evaluation Reports. See reports for complete details.
Are support blocks necessary when building a Deckorators railing?

Yes. Support blocks add strength to the railing system and provide support to prevent the railing from sagging. Spacing varies by railing system. Reference the Railing section on the Installation Instructions page for railing instructions specific to each product line. If possible, support blocks should be installed so they are aligned beneath a baluster for maximum reinforcement.
How do I maintain my aluminum railing?

We recommend checking and cleaning your aluminum railing once a year in normal environments. In more hazardous environments or if heavy soiling occurs, more regular cleaning may be required. To clean, wash the railing with a solution of warm water and mild detergent and rinse to remove all residues. The railing should be cleaned using a soft cloth or sponge. Test the cleaner in a small, inconspicuous area prior to applying it to the entire railing system to ensure that no color change or damage will occur.
How do I clean my composite deck or rail?

It’s important to keep leaves and other materials that can stain off your deck year-round. Sweep off the deck boards and make sure to clean out the spaces between the boards. We recommend using soap or detergent mixed with water to remove any marks or dirt from your deck boards. Power washers can be used to clean deck boards; however, a fan-tip nozzle on the lowest setting.
Are any of your railings ADA-compliant?

Yes, our secondary handrail is ADA-compliant. This attractive and highly versatile secondary handrail is ideal for meeting building codes when required. Made of heavy-gauge aluminum and durable PVC, the system includes five different radius elbows and several styles of returns to meet every possible installation. The railing is available in Textured Black, Textured White, and Weathered Brown to complement a home’s exterior. As always, check your local building code or ask your building inspector to make sure a secondary handrail is installed when required by law.
What glue works well with Deckorators railing?

Glue is a supplemental adhesive and should never replace a fastener, especially in structural applications. Heavy-duty construction adhesive can be used, but we recommend testing on a small portion of your deck before using the adhesive throughout your whole application.
Can Deckorators railing be used for structural applications?

No. While Deckorators railing does provide superior surface integrity and strength, it’s not suitable for structural applications.
Will chlorine or other swimming pool chemicals damage Deckorators railing?

While no formal testing has been done, we have not seen or heard of any ill effects from standard pool chemicals.
What is powder-coating?

Powder-coating a dry finishing process using pigment and resin particles that melt into a durable finish. Ours is eco-friendly and super tough.
How do I order Deckorators Contemporary Cable Rail?

This guide explains the basic components that are used in the Deckorators Contemporary Cable Railing.

Cladding

Insights into installation, maintenance and cladding features.

Do you have technical Cladding information that I can provide a building inspector?

Deckorators partnered with a 3rd party evaluation report writer known as ICC-ES who has issued ESR-4548 showing specific engineering details to help the inspector accept the product very easily.
What type of screws should I use to attach the furring strips to wall sheathing?

Use #10 x 2" long Starborn Epoxy-Coated or 316 Stainless Steel Screw for outdoor durability.
Do 1.5” x 0.75” furring strips need to be attached to the vertical 2” x 4” studs when installing Cladding?

No - the furring strips spaced at a maximum of 24" on/center are only required to be fastened to 7/16" thick rated OSB or plywood wall sheathing.
When installing two Cladding boards end-to-end, how do I fasten the boards and what are the gapping requirements?

Find easy-to-follow tips in the installation guide.
Can Cladding be installed vertically or an angled Installation?

Sure thing, but for this, you'll need to face-screw into furring strips. NOTE: The Stowaway clip does not work with the long length of the boards installed vertically or at an angle.
What size deck boards should I use for cladding?

Pick from 3.5", 5.5", and 7.25" widths in 12', 16', and 20' lengths.
When installing Cladding, can I use Southern Yellow Pine furring strips that are 1.5" wide x 0.75" thick?

Totally fine, as long as they're pressure-treated to resist rot.
Is it possible to attach the cladding by applying screws to the face of the deck board without showing the screw head?

Yes, we offer a screw made by Starborn known as the Pro-Plug System. This system allows you to counterbore a face screw through the board and into a furring strip and then cover the head of the screw hole with a plastic cap that is the same color as the cladding.
How do I install Deckorators decking as Cladding?

Yes, we've got a guide to assist you in installation.
Can Deckorators decking products be used for Cladding?

Yes, our Surestone™ Technology decking product lines, Voyage and Vault Decking can be installed as wall cladding in a vertical and horizontal application.

Lighting

Answers to your questions on installation, types and maintenance.

What is the lifespan of an LED bulb?

About 10 years with normal use.

Can I use regular, non-rechargeable batteries in solar post cap light?

No, it's designed to power off of rechargeable batteries only. Using regular batteries will ruin the light. We do have Solar Collector Replacement Units available. Please contact us to inquire about purchasing Solar Collector Replacement Units.
How long will the solar post cap light batteries last?

Approximately one year for rechargeable batteries
What kind of replacement batteries should I purchase for the solar post cap light?

If the rechargeable batteries provided with the cap will no longer recharge, they can be replaced with any AA rechargeable batteries. The life depends on the quality of the batteries purchased.
Where can I purchase replacement LED bulbs?

The LED bulbs are part of the whole solar cell component and are not designed to be replaced. The LED bulbs have an average life of 10 years, with a normal usage of 6 to 8 hours per day.

What is the lumen output of solar post caps?

1-2 lumens when the batteries are fully charged. The lumen value will slowly decrease as the energy from the batteries is consumed.
How bright does the solar post cap light get?

It provides ambient light.
Do I remove plastic film that comes on top of the solar piece on the solar post cap light?

Yes, it's for protection during shipping.
How do I activate the solar post cap?
  1. Remove top by pressing inward on the side of the clear lens, grasping the edge of the top and lifting it off.
  2. Install the batteries.
  3. Replace the top by snapping it back onto side panels (ensure that the holes in the sides are matched up with the stubs on the top).
  4. Place your solar post cap light in direct sunlight for 24-48 hours to fully charge.
How do I attach solar post cap lights to a post?

Apply an exterior-grade construction adhesive to the inside edge of the molding at the bottom of the light, and then place the light firmly onto the post. For more information, refer to the installation instructions.
Can I bury the main low-voltage cable or the cable connector?

You are not required to, but you can bury them no deeper than 6 inches.
Can I connect my transformer to an electrical outlet using an extension cord?

Nope, plug it directly into the outlet.
Can I install low-voltage lighting products near my pool?

Yes, but keep at least 10 feet away from pools, spas, or fountains.
Can I install my low-voltage lighting products indoors?

Nope, outdoor use only.
Is a low-voltage lighting system safe for kids and pets?

Absolutely! Since it runs on 12-volt electricity, there are no electric shock worries.
How do I know which size transformer to buy for my lighting system?

You will need a transformer that accommodates the wattage of your entire low voltage system. To determine the total wattage, add up the wattage of each fixture to be used. For example, if you are using 10 lights that are rated at 1 watt each, the total wattage of your system would be 10 watts. 

Each of our recessed deck lights are 0.47 watts.
Do I need a transformer for my low-voltage system?

Yes. Transformers reduce 120-volt household electricity to a safe 12-volt current. Do not attempt to hook up a low voltage system to an ordinary electrical outlet without using a 12-volt transformer.
What is the lumen output of the solar post caps?

1-2 lumens when fully charged, gradually decreasing as the energy from the batteries is consumed.
What is the wattage information for the recessed lights?

Transformers: 12W and 50W (sold separately).
Why won’t my low-voltage lighting system turn on?

Try these troubleshooting tips:

  1. Make sure that the transformer is plugged into an electrical outlet that is working. If there are any electrical switches that control the outlet, make sure they are in the "on" position.
  2. Ensure you have the correct transformer size and that it can accommodate the total wattage of your lighting system.
  3. Verify timer settings on the transformer are correct. To check the system during the day, cover the photo eye with a piece of black electrical tape.
  4. Check to see if there is a loose connection at the transformer pressure plates.
  5. Check the locations where the lighting fixtures connect to the low voltage cable to make sure that the prongs have not pierced the cable.
  6. Trace the low voltage cable from the transformer to the lighting fixtures to ensure the cable has not been cut.

Post Caps

Everything you need to know about installation, types of lighting, and care.

What is a post base trim used for?

Post Base Trim is a molding for the bottom of the posts, available in 4” x 4” and 6” x 6” sizes in pine and cedar. Easy to attach with nails, staples, or adhesive.
What kind of metal is used underneath the post caps with the powder-coated finish?

It's stainless steel.
Will my stainless steel post caps rust?

Stainless steel has a hard oxide coating that makes it resistant to stains.Corrosion and wear strip away this coating, causing the steel to rust. To maintain this coating, clean the post cap periodically with a mixture of vinegar and club soda.
Does a finish need to be applied to wood post caps?

Yes. As with all wood products, we recommend that you coat the wood post caps with a high-quality exterior finish to preserve the wood's natural beauty and ensure a lifetime of enjoyment. Before installing, apply to all wood areas, including the underside of the cap.
What preservative is used to protect pressure-treated wood post caps?

Our wood post caps are protected by Copper Azole Type B (CA-B), an EPA-registered pesticide containing copper and azole compounds to protect it from termite attack and decay. For more information, refer to the Copper Azole Safe Handling Information.
Do pressure-treated Wood Cost Caps need to be “seasoned”?

No need, they're kiln-dried, but we do recommend applying a protective finish immediately to the post cap.
Can I use regular, non-rechargeable batteries in solar post cap light?

No, it's designed to power off of rechargeable batteries only. Using regular batteries will ruin the light. We do have Solar Collector Replacement Units available. Please contact us to inquire about purchasing Solar Collector Replacement Units.
How long will the solar post cap light batteries last?

Approximately one year for rechargeable batteries.
What kind of replacement batteries should I purchase for the solar post cap light?

If the rechargeable batteries provided with the cap will no longer recharge, they can be replaced with any AA rechargeable batteries. The life depends on the quality of the batteries purchased.
Where can I purchase replacement LED bulbs?

The LED bulbs are part of the whole solar cell component and are not designed to be replaced. The LED bulbs have an average life of 10 years, with a normal usage of 6 to 8 hours per day. We do have Solar Collector Replacement Units available. Please contact us to inquire about purchasing Solar Collector Replacement Units.
What is the lumen output of solar post caps?

1-2 lumens when the batteries are fully charged. The lumen value will slowly decrease as the energy from the batteries is consumed.
How bright does the solar post cap light get?

It provides ambient light.
Do I remove plastic film that comes on top of the solar piece on the solar post cap light?

Yes, it's for protection during shipping.
How do I activate the solar post cap?
  1. Remove top by pressing inward on the side of the clear lens, grasping the edge of the top and lifting it off.
  2. Install the batteries.
  3. Replace the top by snapping it back onto side panels (ensure that the holes in the sides are matched up with the stubs on the top).
  4. Place your solar post cap light in direct sunlight for 24-48 hours to fully charge.
How do I attach solar post cap lights to a post?

Apply an exterior-grade construction adhesive to the inside edge of the molding at the bottom of the light, and then place the light firmly onto the post. For more information, refer to the installation instructions.
How do I attach post caps to a post?

Use exterior-grade adhesive liberally to the inside of the cap and place the cap firmly over the top of the post. If you prefer to use Brad nails, be sure to pre-drill all nail holes to avoid splitting. For more information, refer to the installation instructions.
What are the inside dimensions of 4” x 4” or 6” x 6” wood posts?
  • 4” x 4” post - inside dimensions: 3-1/2" x 3-1/2"
  • 6” x 6” post - inside dimensions: 5-1/2" x 5-1/2"
What are the inside dimensions of post caps?
  • 4” x 4” post cap - inside dimensions: 3-5/8" x 3-5/8" (which are made to fit a standard 4” x 4” post)
  • 6” x 6” post cap - inside dimensions: 5-5/8" x 5-5/8" (which are made to fit a standard 6” x 6” post)
  • 4" x 6" post cap - inside dimensions: 3-5/8" x 5-5/8"
  • 8" x 8" post cap - inside dimensions: 7-5/8" x 7-5/8"
  • 2-1/2" x 2-1/2" post cap - inside dimensions: 2-1/2" x 2-1/2"

Postcovers

Insights on installation, varieties and upkeep.

What is a post base trim used for?

Post Base Trim is a molding for the bottom of the posts, available in 4” x 4” and 6” x 6” sizes in pine and cedar. Easy to attach with nails, staples, or adhesive.
Is there any care or maintenance required for the cast stone Postcovers or Postcover Caps?

Our postcovers and caps come sealed with a matte finish stone sealer, so no additional sealing is required. Periodic cleaning is recommended as needed to remove surface dirt. Clean with mild soap and water and use a soft brush to remove any dirt buildup. It is always a good idea to test the cleaner in a small, inconspicuous area prior to applying it to the entire postcover.

Privacy Screens

What you need to know about installation methods, varieties and maintenance tips.

What's included in the Mixed Material Frame Kit and Flange-Mounted Post Kit?

The Mixed Material Frame Kit comes in a 4' x 6' size and accommodates various infill options, including materials that are 1/4", 5/8", and 7/8" thick. The kit includes all adapters, spacers, and dividers that you need for installation. These components make it easy to set up your Deckorators Privacy Screen System, ensuring a hassle-free installation process.
What infill options are available for the Deckorators Privacy Screen System?

The Deckorators Privacy Screen System offers a variety of infill options to suit your style. You can choose from panels in four on-trend styles: Palm, Wicker, Pier, and Wildwood. Additionally, there are three colors of double-sided slats available in Dark Slate, Brown, and Gray. The system is also compatible with all Deckorators decking, giving you a wide range of choices to create a truly unique backyard style.

Landscape Rocks

Answers to your questions about product material and installation.

Are these rocks hollow?

Yes, these artificial landscape rocks are hollow. They are designed to cover and hide unsightly areas in your yard. We offer a variety of sizes to cover wellheads, tree stumps, irrigation equipment and more.
Will the artificial landscape rocks stay stable in high winds?

Yes, these rocks feature a curvilinear shape for wind resistance.
Can I drill into the composite landscape rocks? If so, what type of drill bit should I use?

Our rocks can be easily drilled for wires or hoses using standard drill bits.
Can I sit or stand on the artificial landscape rocks?

Yes. These artificial landscape rocks are strong enough for a grown adult can sit or stand on.

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